The model
What gold standard means, in concrete terms.
We call it the gold standard because it is a method, not a slogan: a named case manager, assessment by validated clinical indices, and a signed report every week. This page shows how it works from the inside.
What you receive, every week
Friday, in your inbox.
A summary of the week, written and signed by the case manager. A record of every visit. Objective clinical indicators, where applicable. The care technician's note. And the schedule for the week ahead.
If you live far away, it is how you stay present. If you live nearby, it is how you stop being permanently on alert. For the family doctor, it is a clinical summary ready to bring to the next appointment.
No other operator in Portugal delivers this.
Pioneers in clinical rigour
We do not say they are doing better. We show it.
Most home care services assess by impression. We assess by instrument: the same indices used by the best hospital and long-term care services.
Barthel Index
Independence in daily living activities
It tells us, in numbers, what the person can still do alone and what they no longer can.
MNA-SF
Nutritional status screening
Malnutrition is one of the most underestimated causes of decline at home.
NRS
Nutritional risk
Nutritional risk associated with acute and chronic illness.
One composite indicator, as a traffic light.
These indices produce a single evolution indicator: green, amber, red. The family understands it in a second. The case manager acts before it is too late.
Green
Stable evolution
Amber
Heightened attention
Red
Immediate action
We measure on the first visit and keep measuring regularly. What gets measured improves. What worsens is caught in time.
The integrated clinical team
A whole team. One coordination. One invoice.
Case manager
Nurse or doctor
Care plan, visits, hospital liaison, weekly report.
Medicine
Geriatrics, internal medicine and palliative care, in scheduled home consultations or when complications arise.
Physiotherapy
Motor rehabilitation, fall prevention, functional recovery after stroke or surgery.
Speech therapy
Dysphagia, language rehabilitation, cognitive and communication disorders.
Occupational therapy
Home adaptation, daily living activity training, cognitive stimulation.
Health care technicians
Hygiene, mobility, nutrition, supervision and companionship, with certified training and verified credentials.
Why Onda Saúde
What sets us apart from everything else
Compared with agencies
They place people in your home. We are clinically responsible for the case, with a named case manager and a plan that gets reviewed.
Compared with platforms
They connect you to a professional and disappear. We coordinate, measure and report.
Compared with hospitals
They resolve episodes. We provide continuity, every day, at home.
Compared with everyone
We are the only operator in Portugal where the family has, in one contract and one invoice, a clinical case manager, an integrated team, verified care technicians and a platform that shows everything.
The next step
Start with your family.
We are preparing our launch in Porto, with ERS registration in progress. Tell us about your relative's situation and we will reserve your family's place for the launch. No commitment.
Join the first families